ALEXPay  Ghana

ALEXpay is Africa’s newest mobile payment platform specifically designed to allow users to send and receive payments across multiple mobile phone wallets. This revolutionary payment platform helps you send and receive money in Ghana and across Africa. Using ALEXpay, mobile phone users are not limited to sending and receiving funds from any particular carrier. Since the very beginning, the aim has been to make sending money cheaper whilst maintaining the fast transfer speed and reliability. The mobile payment solution has been designed to integrate the various mobile money platforms, the traditional banking network, and the proven Brazilian F2b billing-payment platform.

How to Subscribe to ALEXpay

  1. Dial Short Code (*447*7#)
  2. Select option 1(Subscribe)
  3. Enter first name Enter last name
  4. Enter an alternative number(optional)
  5. Proceed from summary page
  6. Successfully subscribed. Change default PIN 1234

How to check your account Balance

  • Dial Short Code (*447*7#)
  • Select option 4(my account)
  • Enter 1 (check balance)
  • Available balance automatically shows up on the screen

How to send money to someone on another network

  • Dial short code (*447*7#)
  • Enter option 1(Send/withdraw)
  • Select option 1(Mobile Money Wallet)
  • Select receiver’s network (TiGO, MTN, Vodafone and Airtel)
  • Enter receiver’s number
  • Enter amount
  • Proceed from summary page
  • You will get a prompt from the network depending on the network you use to confirm
  • transaction
  • Two messages are received when transaction is done displaying the transaction status
  • (the first from the network and second from ALEXpay

NB//For MTN and Airtel Users, wait for a pop-up on your phone to complete the process.
For tiGO users, wait for SMS(Text Message) to complete the process.
For VODAFONE Users, kindly generate VOUCHER CODE (Dial *110# > Select Option 6 >
Enter your Vodafone Cash Pin).

How to deposit money to My ALEXpay account

  • Dial short code (*447*7#)
  • Select option 1 (send/withdraw money)
  • Select option 2 (ALEXpay account) from the menu
  • Enter 1 (deposit)
  • Enter 1 (my account)
  • Enter amount
  • Proceed from summary page
  • You will get a prompt from the network depending on the network you use to confirm
  • transaction
  • Two messages are received when transaction is done displaying transaction status (the first from the network and second from ALEX pay).

How to deposit money to Third Party’s ALEXpay Account

  • Dial short code (*447*7#)
  • Select option 1(send/withdraw money)
  • Select option 2(ALEXpay account) from the menu
  • Enter 1 (deposit)
  • Enter 2 (third party)
  • Enter receiver’s number
  • Enter amount
  • Proceed from summary page
  • You will get a prompt from the network depending on the network you use to confirm
  • Two messages are received when transaction is done displaying the transaction status (the first from the network and second from ALEXpay
ALEXPay Ghana Photo
ALEXPay Ghana Photo

How to withdraw money from my ALEXpay account to My Mobile Money wallet

  • Dial short code (*447*7#)
  • Select option 1(send/withdraw money)
  • Select option 2(ALEXpay account) from the menu
  • Enter 2(withdraw)
  • Enter 1(my account)
  • Enter amount
  • Proceed from summary page
  • You will get a prompt from the network depending on the network you use to confirm
  • transaction
  • Two messages are received when transaction is done displaying the transaction status (the first from the network and second from ALEXpay

ALEXpay Contacts

Mabani Plaza.
158 North Labone Housing Estate. Room 302. Accra. Ghana.
Tel: +233 263 456785,+233 561 474747
Email:info@alexpay.africa
Website: www.alexpay.africa