Safaricom website – www.safaricom.co.ke
Safaricom Customer Care Contacts: The official Safaricom website contacts address is www.safaricom.co.ke. To visit the website click on this link: http://www.safaricom.co.ke
Other Safaricom Customer Care Number and Contacts
Safaricom Out dial Number : 0722 000000
Safaricom Customer Care – Online Support Team
Safaricom Twitter Account
Safaricom Facebook Page
Safaricom Prepaid Customer Care Number
Call: 100 (free) or 0722 002100 (Chargeable)
Safaricom Postpaid Customer Care Number
Call: 200 (free) or 0722 002200 (Chargeable)
Safaricom Data Queries Contacts
Safaricom Business Contacts
Safaricom Limited Contacts
P. O. Box 66827, 00800 Nairobi
Telephone: +254 20 427 3272 / 0722 00 3272
Safaricom Foundation Contacts and Website
Safaricom Customer Care – About Safaricom Limited
In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value added services and support for community projects.
With over 20 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.
Safaricom’s M-PESA has over 17 million subscribers, supported by a nationwide agent network of over 79,000 outlets. M-PESA is the world’s most developed biggest mobile payment system.
Safaricom’s latest product in the market is M-Shwari. M-Shwari is a revolutionary new banking product for M-PESA customers that allows you to save and borrow money through your phone while earning you interest on money saved.
Facts About Safaricom Limited
- Employs over 4,000 staff directly and over 500,000 indirectly;
- Has approximately 3,000 base stations across the country ;
- Has the largest call center in Sub-Saharan Africa.
- Has International roaming relations with almost 500 operators worldwide
Safaricom Customer Care Achievements
- East Africa’s most respected Company for 3 years in a row, PwC
- World’s Top 50 most Innovative Company, Massachusets Institute of Technology
- Best Mobile money service provider through M-PESA, Global Mobile Awards.
- Winner in Economic Development Category, Stockholm Challenge
- Warrior awards for best service launch and best brand, Marketing Society.
Our people are our most valuable asset and are key to the achievement of our vision of transforming lives. This is reflected in our commitment to creating a working environment that supports our staff — freeing them to concentrate on their work and enjoy their achievements. We offer employees a wellness programme, crèche facilities, access to subsidized gym facilities, leisure amenities, regular social events, as well as competitive salaries and career opportunities.
Safaricom gives back to the society through the Safaricom Foundation. Since inception, the foundation has disbursed 2 billion shillings in different initiatives that provide sustainable community based solutions, contributing towards Kenya’s development agenda, and the Millennium Development Goals.
Safaricom increases cost of phone calls, data and messages from Oct. 2018
Safaricom is planning to increase the cost for voice calls and data by 30 cents and SMS by 10 cents as from 19th October 2018.
This came as a result of the increased taxes passed in the Finance Act 2018, particularly the Excise Duty tax applicable on Voice, SMS and Data services was increased from 10% to 15%. This is in addition to the prevailing Value Added Tax applicable to mobile services at the rate of 16%.
The Making of “Niko na Safaricom”
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